Q: Do I have to enrol online?
A: YES! Everyone has to enrol online. Even if you come to the Centre during enrolment week, you will be enrolled online. There is no other way to be enrolled in a class.
Q: What if I have put a course in the cart and I decide I don’t want to have that one anymore?
A: There is a red cross on the left hand side of each item in your cart. If you want to remove it from your cart, click on the red cross.
Q: How do I use my voucher?
A: In the Cart – click into the box on the left hand side of the APPLY COUPON box, as shown below and type your voucher number in here, then press APPLY COUPON
On the Checkout page – At the top of the page look for “Have a coupon?” as shown below.
Q: How will I know if there are places still available in the class I want to enrol in?
A: If the class has the option “Add to cart” then there are still places available. Or if you click on the class name it will show you how many are in “stock”.
Q: How will I know if I’m enrolled in my chosen class?
A: Once you have checked out, the screen will show you a summary with an Order No. This will also be emailed to the email address you registered. If you opted to pay via Cash, Cheque or Direct Transfer, then the enrolment is not complete until the Centre has received payment in full
Q: If I have a question about the online enrolment process and I’m not enrolling at the Centre, what can I do?
A: You can ring the Centre and someone will try and help you over the phone or you come down to the Centre where there will be people there to take you step-by-step through online enrolment
HAVE ANY OTHER QUESTIONS? Email firstname.lastname@example.org