Centre Talk

** Special Enrolment Edition - Sunday 20 July **

Welcome to Semester Two 2025...

Enrolments open this Tuesday!

Enrolment Tips...

• Log in to the website before Tuesday 22 July to ensure your Username and Password are correct.
  1. If you have forgotten your password, select ‘Lost your password?’ and you will be sent an email to reset it.
  2. If you have changed your email account, please advise us of the change via RollsAdmin@kclc.org.au before Tuesday 22 July. This will make the enrolment process for you and us easier as your address needs to be changed in several places.
  3. Check out the course details and requirements. Scroll to the bottom of the course page for ‘Further Details’, links to requirement lists and tutor introductions.
• If for the course you are re-enrolling in, preference is being given to continuing class members there is no need to enrol during the initial rush. We recommend you enrol by 2pm on Thursday 24 July as vacancies after this time may be made available to new class members who fit the criteria.
• If your order stalls and you receive a timed-out message, check the status of your order before creating a new one:
  1. Check the Cart – if the courses are still in the cart, resubmit the order.
  2. Check the order status - If the courses are not in the cart, you can check the status of your order by selecting ‘My Account’ from the top toolbar and then ‘My Orders’ from the sidebar. Your order should be at the top of the list and will indicate either Processing (if you selected cash, cheque or card reader), On Hold (if you chose direct deposit), Completed (if you paid via card) or Pending Payment (if your card payment failed – see point 3 below). All these statuses mean we have received your order. The Processing and On Hold orders will be completed once we have verified payment.
  3. If your order is Pending Payment, select the ‘Pay’ option and you can resubmit it by re-entering your card details or select Card Reader instead and come into the Centre to pay by card before the end of enrolment week (pending payment orders will only be held for 24 hours).
• Once you have successfully submitted an order you will receive a message on the screen: 'Thank you. Your order has been received' and an email notification. If you do not receive these, your order has not been received. The most common reason for this is a failed card payment. You can pay for the order as described in point 3 above. Once payment has been verified you will receive a message that your order has been processed.
  
• There are four ‘clicks’ to register for your workgroup (once you're logged in!):
  
  1. Click ‘Workgroup Sign Up’ on the top toolbar.
  2. Find the workgroup you are interested in. Click 'View Task' and read the description for the workgroup.
  3. Look for a vacancy. Click 'Available'.
  4. Check your details are correct. Click on 'Sign me up!' (at the bottom on the page). This completes your registration. You should then receive an email confirming your registration. If you don’t receive an email confirming your Workgroup Sign-Up, the process was not completed – many members miss the final 'click'!
  5. Log out and put the date in your diary or calendar! You will receive a reminder email 7 days before your workgroup date.

Payment Options...

• Credit card (online payment) – Australian Visa and Mastercard cards only. This option will also be available until 5pm Monday 28 July.
  NB: Due to tightened internet security measures we can no longer accept card payments from overseas. If you are submitting an order while holidaying overseas, you will need to pay via Direct Deposit (i.e. Bank Transfer).
• Cash or cheque - These must be paid in person at the Centre by 2pm Friday 25 July.
• Card Reader – Members must pay with their card at the Centre by 2pm Friday 25 July.
• Direct Deposit – Available until Thursday 24 July. The bank transfer must be received by 2pm Friday 25 July. Please send an email to registrar@kclc.org.au informing us when this has been arranged so we can verify payment and complete your enrolment. The KCLC bank details will be on the Checkout Page and in the On Hold email you receive.

Timetable and Programme...

Administration Week...

Testing and Tagging...